FACTS Family Portal Setup

How To: Create a NEW Family Portal Account in FACTS SIS

IMPORTANT: Family Portal accounts must be created by the parent, for the parent – not for the student.

Step-by-Step Instructions

1. Go to www.renweb.com.
2. Select the Parent Login option.
3. Click Create New Family Portal Account.
4. Enter the following details:
   • District Code: QTC-PA (this is not case-sensitive).
   • Email: Enter the same email address you have on file with the school to ensure proper correspondence.
5. Click the Create Account button.
6. You will receive an email from FACTS SIS Support containing a hyperlink. This link will allow you to create a username and password.
   • Note: The link will only be active for 6 hours.
7. Follow the link in your email and:
   • Type in a username (you can use the default username provided in the email if you prefer).
   • Create and type in a password. Make sure to save this information in a safe place as the school cannot retrieve your password later.
8. Click the Save Username and/or Password button.
9. Close the window.

Once you’ve completed these steps, you can log into the Family Portal using the username and password you just created.

Please Remember:

• Create the account as a parent, not as a student.
• If you have any questions or need assistance, please contact Lori Cassel at 215-536-6970, ext. 508.